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Your account data — the details you submit when you register, deposit via Maya or Bank Transfer, and interact with the platform — is handled with clear purpose and defined limits. This policy explains what we collect, why we collect it, and how you can review or question any part of it.
When you open an account with us, we collect the information needed to run that account — your registration details, login activity, transaction records, and the payment method you use. For accounts using Maya or Bank Transfer, transaction references are recorded in your account wallet history and are accessible after login. We collect this data to process your activity, respond to your support requests, and maintain account security. We do not sell your personal data to third parties for their own marketing purposes. Data we hold is kept only as long as it is needed for the purpose it was collected, or as required by applicable law in regions where access is permitted. Cookies and similar tools are used on our site to keep your session active and to understand how the platform is being used — you can manage cookie preferences through your browser settings. If you are accessing the platform from the Philippines, data handling is subject to applicable local law and applies only where local law permits such access. Any changes to this policy are posted on this page, and the current version is always the one in effect.
Transaction references from Maya deposits are stored in your account wallet history. You can review these records after login under the transaction section of your account dashboard.
Bank Transfer activity is logged with a transaction reference and timestamp. These records are visible in your account and can be raised with support if a discrepancy appears.
The details you submit at registration — name, contact information and verification documents — are held securely and used only for account management, identity checks and support correspondence.
Session cookies keep your login active and allow us to understand site usage. You can adjust or disable cookies through your browser at any time, though some account functions depend on them.
This policy applies to data collected through the amjili platform — including account registration, login sessions, in-platform transactions and support interactions. It does not extend to third-party services you reach through links on our site, nor to the data practices of payment processors handling your Maya or Bank Transfer instructions outside our platform. Understanding the boundary of this policy helps you know exactly where our obligations begin and end.
Data collected during login, session activity and account updates falls fully within this policy. This includes device identifiers used to maintain session continuity across mobile and browser access.
Deposit and withdrawal records processed through the platform are covered by this policy. Transaction references visible in your account wallet are retained subject to the retention terms stated here.
Interaction data — pages visited, game categories browsed, support chats initiated — is collected and covered here. It is used to maintain the platform and respond to account queries, not for resale.
Payment processors, external links and any service reached outside the amjili platform operate under their own privacy terms. We do not control and are not responsible for their data practices.
You have specific, actionable choices regarding the data we hold on your account. You can request a summary of the personal information linked to your account at any time — this includes registration details, transaction history and any correspondence we hold. If you notice an error in your account details, you can update most fields directly in your account settings after login; for fields that require verification, our support team handles correction requests. Withdrawing consent for non-essential data uses — such as marketing-related communications — is also possible through your account preferences or by contacting support directly. We aim to respond to data requests within a reasonable period, and we will confirm receipt of your request so you know it is being handled. Availability of these rights depends on local law and is applicable only in eligible regions.
Submit a data access request through the support channel to receive a summary of personal data and transaction records we hold on your account.
Login to your account and use the account settings section to update contact details. For verified fields, raise a correction request with the support team and follow the steps provided.
If you want to understand why a specific piece of data was collected or how it is being used, contact us through the support path listed on this page and we will explain the basis for it.
Where local law permits and where we are not required to retain records, you can request removal of certain data. Submit the request in writing through the support contact and state what you are asking for.
If you have a question about how your data is handled, want to submit a formal data request, or need to flag something in your account record, these are the paths to reach us. Each channel goes to the same team responsible for account and data matters — use the one that works best for you.
Open the live chat widget from any page after login. Describe your privacy or data concern, and the team will either resolve it directly or escalate to the data-handling team with a reference number for you.
Send a written request to our support email address listed in the account help section. Written requests work well for formal data access or correction submissions where you need a record of the exchange.
Your account dashboard includes a help and contact section where you can submit a support ticket. This is the path to use if your query is tied to a specific transaction reference or account record.
We apply access controls to limit who within our team can view your personal data, and those controls are reviewed as part of ongoing platform maintenance. Data related to your account — including Maya and Bank Transfer transaction references — is stored on systems with access logging enabled, so any retrieval of your records can be audited if a concern is raised. Cookies used on the platform are explained in the cookie notice accessible from the site footer. If this policy changes in a way that affects how your data is used, we will post the updated version on this page — the date at the top of the policy will reflect the current version.
Only team members with a defined need to process account data can access it. Access is logged, and any account-level data retrieval can be traced back to a specific action if you raise a concern with us.
We keep your data only as long as your account is active or as required by applicable law. When data is no longer needed and no legal hold applies, it is removed from our active systems.
The cookie notice in the site footer lists the types of cookies used and what they do. You can manage preferences through your browser settings; disabling certain cookies may affect session and login behaviour.
When we update this policy, the revised version is posted here with an updated effective date. Continuing to use the account after a change is posted constitutes acknowledgment of the current version.
These are the questions we get most often about data, account records and privacy rights. If yours is not here, reach us through the support paths listed above.
We collect the details you submit at registration — name, contact information and any verification documents required. Login activity, session data and transaction records are also collected as part of normal account operation. All of this is described in the details section above.
Yes. When you deposit or withdraw via Maya or Bank Transfer, a transaction reference and timestamp are recorded in your account wallet history. You can view these after login. If a record looks incorrect, raise it with the support team along with the reference number.
You can. Send a written data access request through the support email or submit a ticket through the account help section. We will confirm receipt and respond with the account data we hold, subject to applicable local law in eligible regions.
Login and check the account settings section first — most contact details can be updated there. For fields tied to identity verification, contact the support team, explain the correction needed, and follow the steps they provide. We keep a record of all correction requests.
We do not sell your personal data. Data may be shared with payment processors handling your Maya or Bank Transfer instructions, or with service providers who help operate the platform, but only under defined terms and for the stated purpose. Third-party services outside our platform operate under their own privacy terms.
The updated policy is posted on this page whenever changes are made, and the effective date at the top is updated to reflect the current version. We recommend checking this page periodically, especially after making changes to your account settings or payment method.