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These Terms & Conditions set out the rules that apply when you open and use an amjili account — covering how your account works, what we expect from you, and what you can expect from us. Reading them before your first session means no surprises once you are inside the lobby.
By creating an account and accessing any part of the amjili platform, you agree to be bound by these Terms & Conditions in full. If you do not agree, please do not proceed with registration or use any service on this site. Access to and use of the platform is permitted only where local law allows it; it is your responsibility to confirm that use is lawful in your eligible region before you start. We may update these Terms & Conditions when our services, payment methods or applicable regulations change. When we do, the revised version will be published on this page with a notice visible at login. Continued use of the account after a published update means you have accepted the changes. We recommend reviewing this page whenever you return after a long absence. Payment activity on your account — including deposits made through Maya and Bank Transfer — is governed by the conditions stated here alongside any additional instructions shown at the cashier step. Currency, limits and eligible transaction types are displayed in your account wallet at the time of the transaction. If anything is unclear, our support team is available to walk you through the relevant clause before you proceed.
These Terms & Conditions apply specifically to the use of your amjili account, the platform's content and the payment methods configured for eligible regions. Understanding the boundaries helps you know when these terms protect you and when a separate third-party policy applies instead.
All account creation, login, session activity and account-level settings are covered by these terms. This includes how your credentials are stored, when sessions expire and how account suspension is handled if a policy breach is detected.
Deposits and withdrawals processed through Maya and Bank Transfer fall within the scope of these Terms & Conditions. The specific limits, processing instructions and verification steps shown in your account wallet at the time of each transaction are also part of this agreement.
Game content, lobby access, promotional messaging and any written materials published on this platform are governed by these terms. Game mechanics and displayed information are the responsibility of amjili to the extent that they appear on this site.
Payment providers, game studios and any external links you follow from this site operate under their own separate terms. amjili does not control those policies, and this document does not cover disputes or issues arising directly from a third-party service's own platform.
These Terms & Conditions are not just obligations — they also set out concrete steps you can take to manage your own account and exercise your rights. If you have a question about a transaction made through Maya or Bank Transfer, the first place to look is your account wallet's transaction history, which logs every deposit and withdrawal with its status and reference number. You can review that record at any time after login without needing to contact support. If your account details are incorrect — such as a registered email address or linked payment method — you can update them through the account settings section. Changes to sensitive fields may require identity confirmation as shown on the update screen. Where a clause in these terms is unclear or you believe a rule has been applied incorrectly to your account, you have the right to raise a formal query through our support channel. We will respond with reference to the specific clause in question.
Your full deposit and withdrawal history is available in the account wallet after login. Each entry shows the method used — such as Maya or Bank Transfer — the amount, the status and the reference number you can use in any support query.
Head to account settings to update your registered email or payment details. The screen will show which fields require identity confirmation before the change is saved. Follow the verification steps displayed there — do not submit changes without completing them.
If a term is unclear or you think it has been applied incorrectly, submit a query to our support team and cite the relevant section. We review every submission and respond with a direct reference to the clause, not a generic reply.
For account-level issues that cannot be resolved through settings — such as a locked account or a disputed transaction — contact support directly through the channels listed on this page. Keep your transaction reference number ready to speed up the review.
If any part of these Terms & Conditions raises a question you cannot resolve through your account settings or the transaction history in your wallet, our support team is the right place to take it. Provide your account reference and the specific section you are asking about so we can give you a direct answer rather than a general response.
Open the chat widget from any page when you are logged in. Describe the clause or account situation you need help with and include your account reference. A support agent will review the relevant term and respond directly.
Send a written query to our support email address shown in your account help section. Email is suitable for detailed policy questions or formal disputes where you need a written record of the response for your own files.
The help centre inside your account dashboard contains answers to common policy questions, including how transaction terms apply to Maya and Bank Transfer deposits. Check there first — many queries about limits and conditions are answered without needing to wait for a reply.
Account security and data handling are part of the commitments set out in these Terms & Conditions. We use standard encryption on all account sessions and payment transactions, including those processed through Maya and Bank Transfer. The specific security measures applied to your session are described in the privacy section linked from your account dashboard.
We keep account records — including transaction history and identity verification documents — for the period required by applicable regulations in eligible regions. The current retention period and what it covers are stated in the privacy notice accessible from your account settings page.
Cookies are used to maintain your session state and remember account preferences across visits. You can review and adjust cookie settings through the banner shown on your first visit or through your browser's privacy controls at any time after that.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, use the account security section to change your password immediately, then contact support. Do not share login details with anyone — this is a condition of your account under these terms.
If you want to request a correction to data we hold, or raise a concern about how these terms have been applied to your account, submit the request in writing through the support email shown in your account help section. We aim to acknowledge every written request.
These are the questions we receive most often about the Terms & Conditions. If yours is not here, use the live chat or email support channel to ask directly.
Yes. Completing the account registration process means you have accepted these terms in full. If you do not agree with any part of them, you should not proceed with registration or use any service on the platform. The terms are accessible on this page before and after you register.
When we update these terms, the revised version is published on this page and a notice is shown at your next login. Continuing to use your account after that point means you have accepted the updated version. We recommend checking this page after any long break from your account.
Yes. All payment activity on your account — including deposits and withdrawals processed through Maya and Bank Transfer — falls within the scope of these Terms & Conditions. The specific limits and instructions for each transaction are displayed in your account wallet at the time you submit it.
Access depends on local law and is available only in eligible regions where use of the platform is lawful. It is your responsibility to confirm that access is permitted in your location before using the service. We do not make representations about eligibility in specific localities.
Submit a written query to our support team through live chat or email, and cite the specific clause you are questioning. Include your account reference and any relevant transaction reference number. We will respond with a direct reference to the term rather than a general reply.
Log in and open your account wallet. Every deposit and withdrawal is listed there with its method — such as Maya or Bank Transfer — along with the amount, status and reference number. This record is available at any time and does not require a support request to access.